Shipping and Charges

General information:

The quantity of vinyl records refers to the amount of single vinyl record. Like this e.g. a 2LP counts as two vinyl records or a 3^12 as three vinyl records. The specified standard duration of the mail order establishment is non-commital information, which we received from our shipping partner. The stated days are work days (Mo.-Fr.). The information should serve as non-commital orientation and applies as soon as the letter shop fetched the good at VINYL DIGITAL. So please calculate 1-2 days sender time additionally. However, VINYL DIGITAL and our shipping partner are continually anxious to comply with the stated standard duration or even accomplish it faster.

Information for shipping within Germany

The inner German shipping takes place with the DHL and is always insured.

DHL will undertake two tries to deliver your package on three days which come one after the other on weekdays (Mo.-Fr.) and Saturdays.

If the first try fails, you’ll receive a notification. You can then try to reach DHL telephonically or in written form and indicate an alternative place of delivery (e.g. your job’s address, friends, relatives or acquaintances). Therefore we ask you to inform us about an alternative address after placing an order in case you’re on vacation etc. After two delivery tries your order will be sent to the German post office in your region where you can pick up your order. The payment option COD, cash on delivery only exists for inter German deliveries. In choosing this payment option costs of 8€ will arise within Germany per delivery.

Information for international shipping

International shipping takes place with the German post service or DHL. The shipping of 1-3 vinyl records takes place with the German post service priority airmail and is uninsured. That is to say that we’re not obliged to any liability for conveyed items in this shipping method. Nevertheless, in a given case we’ll of course try to encounter you with the best goodwill. The shipping as from 4 vinyl records is always insured and includes Tracking – accordingly we take any liability for the delivery of the items. Please also take note that deliveries to non-EU countries are subject to additional duties and fees. Further information there to you’ll obtain under following links:

http://ec.europa.eu/taxation_customs/index_de.htm

http://auskunft.ezt-online.de/ezto/Welcome.do (import sales tax)

http://xtares.admin.ch/tares/login/loginFormFiller.do (Switzerland)